Ozonetel raises $5 mn in Series A funding round led by Skateboat Capital

On-demand cloud communication services provider Ozonetel, has raised $5 million in Series A funding from Stakeboat Capital, a private equity fund based out of Bangalore. The funds will be used to expand US operations and double headcount in the coming year.

Ozonetel introduced contact/call centre as a service (CCaaS) in the India market in 2010 and since then has been providing omni-channel call center services to businesses of all sizes – from large enterprises to startups. Everyday more than 100,000 call center agents use Ozonetel’s CCaaS platform ‘CloudAgent’ making Ozonetel one of the largest CCaaS players.

“This is a very important juncture for us to scale our business, and we are particularly looking to grow our footprint in the US.