The future of work is hybrid, and that’s what we are working towards: Cisco’s Pankaj Agrawal

Last year we were taken out of our office spaces and locked up at home while the world struggled through the Covid-19 pandemic. For the tech-savvy and the not-so-tech-savvy, both, the major chunk of our daily work moved online – it became all about adapting or perishing. This is where video calling platforms like Webex, Zoom, Microsoft Teams, Google Meet, etc thrived, helping people keep in touch professionally and personally.

First came the challenges though, ones that even these big companies had to face – the monumental spike in usage that went up manyfold almost overnight. So, how did they deal? We spoke to Pankaj Agrawal,