Lessons for the year: How digital transformation is driving a positive change at the workplace

2020 was one of the darkest chapters of human history. Since the beginning of the year, Covid 19 stepped into our lives, disrupting economies and livelihoods on a global scale. With the infection catching hold of anyone coming its way, governments had to introduce certain means (lockdown and social distancing) to tackle the spread of the virus, forcing companies to innovate their business plans. Many looked towards digital transformation with the hope to smoothly run their businesses and prepare to bounce back in the new normal.

Even before the pandemic, the use of technology was highly promoted in the business world. Having data science, artificial intelligence (AI) and others by their side proved quite fruitful for the business.