Constitute social audit panels to identify core grievance prone areas: Parliamentary panel to govt

Noting that over two lakh grievances have been received against two ministries and around 50,000-1 lakh grievances against eight others, a Parliamentary Committee has asked the Centre to constitute social audit panels to identify core grievance-prone areas and streamline their systems In its recent report, the panel recommended to the Department of Administrative Reforms and Public Grievances (DARPG) to progressively bring down the maximum time limit for grievance redressal from 60 to 45 days.