Amazon India boss claims report on malpractices is ‘factually incorrect’

Bengaluru: Amazon India chief Amit Agarwal has told employees in an email that a Reuters report—alleging it had circumvented some rules on what foreign-funded online retail businesses can do in the country—is “unsubstantiated, incomplete and factually incorrect”.

ET has reviewed the contents of the email sent to Amazon’s India staff on Thursday.

“The story is unsubstantiated, incomplete, and factually incorrect. Amazon has always been and remains compliant with all Indian laws,” Agarwal wrote in the email. “We haven’t seen the documents referenced and Reuters hasn’t shared provenance to confirm veracity—the details are likely supplied with malicious intent to create sensation and discredit us,” he said, reiterating the company’s official position on the matter.