Tanla, Microsoft tie up on blockchain network for encrypted SMSes, emails for businesses

New Delhi: As the world is embroiled in privacy debate over WhatsApp’s policy change, India’s CPaaS (communication platform as a service) industry is gearing up to adopt end-to-end encryption of commercial mobile SMSes, emails, and all types of business communication between enterprises and service providers.

CPaaS provider Tanla Platforms, in partnership with Microsoft, has launched an edge-to-edge global blockchain network called ‘Wisely’ for sending encrypted SMSes directly from enterprises to telco operators, which claims to disrupt the existing aggregator model of commercial communication.

Initial industry reactions suggest, while encryption is the much-needed innovation in CPaaS, the business model of the industry will remain intact.