Day-long snag makes 30k BSNL phones go silent

Nagpur: Over 30,000 landline phones of BSNL—the largest service provider in this segment— were down for much of the day on Wednesday. The breakdown was longest in the recent past, yet communication was largely maintained due to mobile services of BSNL and other service providers going on.

BSNL’s Sitabuldi main exchange that covers over half of the city’s connections encountered a snag at 10 am which could be repaired only by 4.40pm.

The snag affected connections mainly in western part of the city. There was no panic as communication continued through alternative means and data and lease line services of BSNL were unaffected too. Even in the affected areas outgoing calls could made from some phones as incoming service was impacted, said senior official in BSNL.