Is Facebook ‘risking’ lives of moderators after ‘failed’ AI experiment? All you need to know

An open letter to Facebook leadership from its content moderators has provided fascinating details regarding the discontent brewing among the workers, who were allegedly forced to return to office spaces amid the coronavirus pandemic. Over 200 Facebook content moderators from across the world have questioned the decision of the social media giant to force them back to the office, despite the risks of contracting coronavirus.

Why Facebook ‘forced’ moderators back to the office?

Facebook relies on thousands of contractors, who are officially employed with companies like Accenture and CPL, to spot and remove the content found violating the company’s policies. The employees have said that Facebook tried using Artificial Intelligence to moderate the content but failed, and then chose to “risk” their lives by calling them back to the office. They have alleged that Facebook undertook a massive live experiment in heavily automated content moderation without informing the public.