Club Factory sellers, users worry about dues, refunds

BENGALURU: Indian sellers and consumers are concerned over their payments and refunds owing to the ban of 59 Chinese apps, including e-commerce platform Club Factory. The Chinese e-commerce platform is popular for cheaper goods across the fashion, lifestyle and electronic segments coming from China.

While the company has been facing government scrutiny over its various trade practices, it has been able to hold on to a set of consumers looking for cheaper goods and was also trying to increase the base of Indian sellers here. Merchants TOI spoke to complained of delayed payments, which started earlier in the month. And now, the ban on the app is leading to uncertainties.