Freshworks Inc announces strategic partnership with TCS

Chennai: Freshworks Inc. on Wednesday announced a strategic partnership with Tata Consultancy Services (TCSNSE -0.39 %), the global IT services, consulting and business solutions organization, to jointly build and market new age marketing, sales, support, customer success, and ITSM solutions on top of Freshworks cloud software to elevate end-user and employee experiences.

The customer engagement software company said TCS brings deep customer relationships, multiple-domain expertise and modern thinking in providing digital transformation experience for businesses while Freshworks brings a strong suite of products that help businesses realize accelerated ROI by providing a cohesive experience to unify their marketing, sales and support functions.