Trai pulls up telcos for selective validity extension

KOLKATA: The telecom regulator has hauled up Bharti AirtelNSE 1.96 %, Vodafone Idea, Reliance Jio and state-run MTNL for selectively extending the validity of prepaid users during the Covid-19 lockdown, saying many 2G prepaid users across the country still remain without connectivity and are unable to recharge.

The Telecom Regulatory Authority of India (Trai), in separate letters dated April 7, has directed Airtel, Jio, VIL and MTNL to expedite corrective measures to ensure uninterrupted services to all prepaid users during the lockdown. It has also sought an immediate compliance report from them.