Karnataka dials Firstsource, Infosys for Covid-19 helpline

Bengaluru: The Karnataka government has asked business process outsourcing company Firstsource and the back-office arm of Infosys to help set up a call centre that can be used to trace people with suspected Covid-19 infections and ensure that quarantine rules are followed, sources told ET.

The back-office firms will help the state step up efforts to reach out to companies in the technology hub to tackle the spread of the virus. The state has 14 confirmed cases, while one person has died so far. Quite a few companies in Bengaluru have asked staff to work from home.