India’s digital transformation initiatives driving citizen engagement: Avaya

DUBAI: Government-led digital services delivery initiatives such as Smart City and Digital India programs are driving the opportunity to engage with 1.3 billion citizens, the US-based communications technology company said.

“Following the programs such as Smart City and Digital India, citizen engagement through government-to-citizen (G2C) services is gaining momentum,” Vishal Agrawal, Avaya India managing director told ETTelecom, and added that India would continue to be a strategic research and development (R&D) location for the multinational company