Lack of skill-sets hampering AI adoption in Asia Pacific region: Survey

New Delhi: While most business leaders in the Asia Pacific (APAC) region understand the importance of adopting artificial intelligence (AI), an overwhelming majority of them face challenges in finding the right skill-sets and talent for AI, said a new survey on Wednesday.
Coupled with the lack of continuous learning programmes, the challenge to upskill existing employees also ranks high as a challenge among enterprises, said the study by technology research firm Hammerkopf.
On the benefits realised from AI adoption, 80 per cent of the respondents cited improved business efficiencies, while 70 per cent indicated greater customer engagement and customer experience insights, contributing to improved business services and products.