Landline, postpaid users to continue to receive free printed phone bills: Trai

Landline and postpaid mobile users will continue to receive printed hard copies of phone bills for free with the telecom regulator saying an electronic or `e-bill’ cannot be a default option as it would be an anti-consumer move.

The Telecom Regulatory Authority of India (Trai) said “time is still not ripe for making an e-bill a default option, given the demographic structure of India, its literacy rate, the size of its non-e-literate population, the limitation of senior citizens and disadvantaged groups and the country’s rural