90% of GCCs plan to harness AI, ML in 2-3 years, says ANSR report

About 90 per cent of global capability centres (GCCs) in India plan to harness the potential of artificial intelligence (AI), machine learning (ML), and cognitive computing in the next 2-3 years, according to consulting firm ANSR’s Q4 GCC Quarterly Landscape.

The newly established GCCs in India are focused on advancing both tech and non-tech capabilities to drive innovation and enhance organisational efficiencies on a global scale. These GCCs are prioritising the development of talent and technology, while also enhancing capabilities in areas such as generative AI (GenAI), AI, ML, data analytics, and cloud computing.