7 in 10 consumers in India encountered tech support scams last year, highest globally: Microsoft

MUMBAI: India witnessed a relatively high rate of tech support scams at 69 per cent in the last 12 months – among the highest globally – with a significant increase seen in such scams stemming from unsolicited calls, a Microsoft survey said on Thursday.

Microsoft’s 2021 Global Tech Support Scam Research report showed that consumers in India experienced a relatively high “scam encounter rate” of 69 per cent in the last 12 months, similar to the 70 per cent rate experienced in 2018.