5 Companies helping you unlock the next-level of customer engagement

As the time-tested market proverb goes, “Customer is the King”, brands are virtually nothing without the support of their customers. We have seen global brands enjoying a cult following, having customers evolved into ‘brand patrons’ or graduate to ‘brand evangelists’. At the helm of this aspirational transition is brands offering their customers an unparalleled experience till they build substantial brand equity and mindshare; everything else is clockwork from thereon.

In their bit to delivering and exceptional customer experience, businesses of today are not left alone to fend for themselves. In fact, some of the leading companies are leveraging the latest advancements in AI and digitalization to enable businesses to elevate virtual user assistance to the next level. Let us have a look at some of the