28% users to leave WhatsApp after implementation of its new policy: CMR Study

Around 28 percent WhatsApp users are planning to leave the messaging app after implementation of the new policy, according to a survey conducted by CyberMedia Research (CMR) firm. The messaging service recently announced that it is delaying implementation of the new privacy policy till May 2021 to give people time to understand the new terms. This seems to have worked in favour of the platform as the survey revealed that 79 percent of users are still reconsidering if they should use WhatsApp or move on to a new messaging app.

In response to WhatsApp’s ‘take it or leave it policy,” consumers ascribed a range of emotions ranging from feeling angry (49 percent), to not trusting WhatsApp ever again (45 percent), to feeling a breach of trust (35 percent).