15% increase in spam calls for Indian customers

MUMBAI: Indian mobile customers received 25.6 spam calls user/month, which is a 15% increase from last year, according to identification app Truecaller.

“Spam calls received by users in India has continued to increase to 25.6 calls per user/month, which is a 15% upsurge from the previous year,” said the report. Brazil, Peru and Indonesia took the top three spots of countries with maximum spam calls.

Operators continue to be the top spammers in India with 67% user calls received for upselling of various offers and reminders. However, with the rise of mobile payment systems and a growing middle economic class in the country, the study shows, banks and fintech-based organisations and telemarketing services emerging as big spammers recording 10% and 17% respectively.