‘104’ Covid call centres handle 10 lakh teleconsultation calls
By
Biju Kumar
VIJAYAWADA: The ‘104’ Covid-19 call centres have achieved a milestone as over 10 lakh teleconsultation calls were made to patients in less than three months. No other state has offered teleconsultation services to as many patients as Andhra Pradesh. From May 1 to July 21, 5,523 doctors, among whom 1,132 are specialists, attached to the call centres made 10,16,760 teleconsultation calls.
Based on the discussions, actions, including testing and hospitalisation, were initiated.