WhatsApp, MyGov team up to let users book vax appointments through chatbot

In partnership with the Ministry of Health and MyGov, the MyGov Corona Helpdesk on WhatsApp will now allow users to locate their nearest vaccination centre and book their vaccine-appointment.

WhatsApp users across India will now be able to use the chatbot by simply sending ‘Book Slot’ to the WhatsApp number +91 9013151515.

Earlier this month, WhatsApp introduced the functionality to download the vaccination certificate through the same bot.

So far, over 3.2 million certificates have been downloaded by users across the country.

Powered by Haptik’s artificial intelligence solutions and supported by Turn.io, the MyGov Corona Helpdesk on WhatsApp, has been used by 41 million users across India since its launch in March 2020.