Payment system operators need to focus on governance, risk management: RBI Governor

Reserve Bank of India Governor Shaktikanta Das Saturday urged payment system operators to focus on ensuring good governance, prudent risk management and responsive grievance redress mechanism.

Das asked PSOs to work on formation of self-regulatory organisations (SROs) for the greater good of all stakeholders.

“For long term success, the PSOs should specifically focus on ensuring good governance and prudent risk management; maintaining robust IT infrastructure with cyber resilience; and putting in place responsive grievance redress mechanism,” Das said, while addressing the Payment System Operators (PSO) Conference in Kochi.