Explained: Why Grievance Appellate Committees are needed

The central government last week issued a notification for setting up the Grievance Appellate Committees (GACs) to look into users’ complaints against social media giants, including Facebook, Twitter and Instagram as well as other internet platforms. Here, we will discuss the larger objectives of the GACs, its members and the need for such a body.

What is GAC?

As per the government, the GAC is a critical piece of overall policy and legal framework to ensure that the internet in India is open, safe and trusted, and accountable. A GAC has a team of three members and three GACs have been set up by the government.