Credible security key trend for managed IT services during pandemic: Report

MUMBAI: As businesses seek to recover by responding to a changing environment in the aftermath of a lockdown because of the covid-19 pandemic, IT service providers are attempting to increase their value through security offerings, technical expertise, and ability to deliver outcomes aligned to business goals, according to NTT Ltd.’s 2020 Global Managed Services Report.

In fact, 57% of organisations in the report cited security risks of managing IT in-house as as a key challenge.

“With the current covid-19 crisis, we expect to see an increase in respondents citing security risks as a key challenge. As such, it’s no surprise to see a majority of organisations (55%) turn to service providers for their ability to help ‘reduce security risks’, as the most popular service they offer,” the report said.