Amazon, publisher told to pay Rs 10,000 compensation to book buyer

Mumbai: A city consumer court has directed Amazon Seller Services Pvt. Ltd.and publisher to pay compensation of Rs 10,000 for mental agony and Rs 5000 for legal expenses to a buyer who had purchased a book from the online portal. The consumer had approached the court, as the book he had bought was of MRP of Rs 525, but it was sold to him above the MRP even after a discount of 69 per cent.

Surendra Pawar had approached the Consumer court at Bandra Kurla Complex (BKC) against Amazon and USB Publishers saying they sold a book to him above the maximum retail price. The matter was heard and decided by a bench comprising members S.V. Kalal and Shivcharan Shere.