Telecom companies prefer QR code verification, say Aadhaar eKYC costly

NEW DELHI: Telecom operators may opt to continue verifying new customers using the QR code system instead of Aadhaar numbers, which was allowed recently on a voluntary basis, because cross-checking information based on the 12-digit identity code – while handy – is turning out to be more expensive.
“They prefer to use the existing method of electronic verification, which includes using an Aadhaar-generated QR code by the customer as one of the documents that may be used for verification,” said Rajan Mathews, director general of the Cellular Operators Association of India, which represents the three private telecom operators.
The current procedure of customer verification requires telcos to physically validate their details. ID proofs that have QR codes, including Aadhaar cards, can be scanned to avoid filling up forms manually.

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