Some Facebook content reviewers in India complain of low pay, high pressure

Hyderabad: On a busy day, contract employees in India monitoring nudity and pornography on Facebook and Instagram will each view 2,000 posts in an eight-hour shift, or almost four a minute.

They are part of a 1,600-member team at Genpact, an outsourcing firm with offices in the southern Indian city of Hyderabad that is contracted to review Facebook content.

Seven content reviewers at Genpact said in interviews late last year and early in 2019 that their work was underpaid, stressful and sometimes traumatic. The reviewers, all in their 20s, declined to be identified for fear of losing their jobs or violating non-disclosure agreements. Three of the seven have left Genpact in recent months.