External factors add to Infosys’ struggle to contain rising attrition

A number of external factors are making tougher the challenge of persuading staffers to stay on at Infosys Technologies, the country’s second-largest information technology (IT) services entity.

As with other IT majors, this has never been an easy task. In recent quarters, Infosys had seen a rise in what is termed ‘attrition’. The reasons included internal turmoil from the leadership transitions it has had and comparatively lower increments in past years.

The Bengaluru-headquartered firm is now also having to address the lack of enough on-site job opportunities and competitive pay being offered by global companies for their captive centres.

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