BPO articles

Winning trust of American employees remains key challenge for Indian IT cos

Despite Indian IT services companies making huge investments in expanding capability for doing local innovation and sourcing of talent in the US market, the allegations that they are biased towards South Asian professionals continues to haunt them. The number of incidents of these disgruntled former employees in the US taking legal recourse against the Indian

Set up BPO sector specific CERTs: ASSOCHAM

While the government and BPO industry are taking variety of initiatives in the cyber security domain, apex industry body ASSOCHAM has suggested the government to establish BPO (business process outsourcing) sector specific computer emergency response team (CERT) to minimise cyber attacks in the BPO landscape. The Government should mandate BPO sector-specific policies and procedures to

Top H-1B visa sponsor Cognizant tries to bury anti-white bias lawsuit

Cognizant Technology Solutions Corp., the biggest US sponsor of H-1B visas for foreign information technology specialists, says a civil rights lawsuit accusing the firm of bias against workers who aren’t from India is all wrong. Three former employees claim they were forced out of their jobs and replaced with “less qualified” South Asians after being

Apple, Microsoft, Google ask Trump to retain Obama-era rule on H-1B visa

US technology trade groups representing Apple, Microsoft, Facebook and Google have urged the Trump administration to retain an Obama-era rule that allows some spouses of H-1B visa holders, including Indians, to also work legally in America. Groups including the Information Technology Industry Council, the US Chamber of Commerce and BSA-The Software Alliance wrote to Citizenship

Relief for Indian techies, US says no change in H-1B visa extension

In a relief for Indian techies, US authorities today said that the Trump administration is not considering any proposal that would force H-1B visa holders to leave the country. The announcement by the US Citizenship and Immigration Services (USCIS) came days after reports emerged that the Trump administration was considering tightening H-1B visa rules that

Trump admin’s H-1B changes could lead to mass deportation of Indians

The proposed US Bill, Protect and Grow American Jobs, is riddled with “onerous conditions” and places “unprecedented obligations” on both Indian IT companies and clients using H-1B visas. Software body Nasscom said it has flagged its concerns around visa-related issues in the US with the Senators, Congressmen and the administration, and will engage further in

Tata Consultancy Services sets up Business Process Service Centre in Patna

Under India BPO Promotion Scheme Tata Consultancy Services has set up a Business Process Service centre in Patna under the India BPO Promotion Scheme, envisaged under Digital India Programme to leverage IT Industry’s growth to create new opportunities for India’s talent and drive inclusive growth. The TCS Centre in Patna is one of the three

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