BPO articles

Indian tech CEO held in US for gaming H1-B process to help 200 foreigners

An Indian citizen, who was the CEO of two information technology companies in the US, has been arrested in connection with a multi-year visa-fraud scheme involving forged and fraudulent documents to get visas such as H1B for over 200 foreign workers. Pradyumna Kumar Samal, 49, was taken into custody as he arrived from an international

Apple, JP Morgan, others fear ‘harm’ from Donald Trump’s H-1B visa policy

Dozens of top US business leaders including Apple Inc.’s Tim Cook, JPMorgan Chase & Co.’s Jamie Dimon and Pepsico Inc.’s Indra Nooyi signed a letter expressing “serious concerns” about the Trump administration’s immigration policy changes and their potential to undermine economic growth. The letter focused on recent changes in the area of high-skilled immigration. The

Don’t allow H-1B holder to replace an American: Top US immigration official

US Citizenship and Immigration Services (USCIS) director L Francis Cissna has said at an event that he would be really glad if the US Congress passes a provision prohibiting American workers being replaced by H-1B visa holders, The Times of India (ToI) reported. Cissna made these remarks at an event called ‘Immigration Newsmaker’ in Washington,

H-4 visa on hold till rulemaking process is complete: US immigration

No decision about H-4 visas is final until the rulemaking process is completed, a senior US official has said, days after over 100 lawmakers urged the Trump administration to continue granting work authorisation to certain dependent spouses of non-immigrant workers holding H-1B visas, the most sought-after among Indian IT professionals. The Trump administration is planning

BPO firm [24]7.ai says it was breached; Sears and Delta Airlines affected

Business process outsourcing company [24]7.ai said it had discovered a hack that potentially affected online customer payment information of a small number of its clients. Customers such as Sears and Delta Airlines announced that their data had been affected in the hack. “The incident began on Sept. 26, and was discovered and contained on Oct.

Winning trust of American employees remains key challenge for Indian IT cos

Despite Indian IT services companies making huge investments in expanding capability for doing local innovation and sourcing of talent in the US market, the allegations that they are biased towards South Asian professionals continues to haunt them. The number of incidents of these disgruntled former employees in the US taking legal recourse against the Indian

Set up BPO sector specific CERTs: ASSOCHAM

While the government and BPO industry are taking variety of initiatives in the cyber security domain, apex industry body ASSOCHAM has suggested the government to establish BPO (business process outsourcing) sector specific computer emergency response team (CERT) to minimise cyber attacks in the BPO landscape. The Government should mandate BPO sector-specific policies and procedures to

Top H-1B visa sponsor Cognizant tries to bury anti-white bias lawsuit

Cognizant Technology Solutions Corp., the biggest US sponsor of H-1B visas for foreign information technology specialists, says a civil rights lawsuit accusing the firm of bias against workers who aren’t from India is all wrong. Three former employees claim they were forced out of their jobs and replaced with “less qualified” South Asians after being