BPO articles

IT industry seeks clarity on tax provisions for BPO/KPO services, quashing of angel tax

IT industry body Nasscom has urged the government to clarify tax provisions that treat BPO-KPO services as intermediaries under GST rules, and scrap angel tax levied on investments in startups. Expressing concerns over rising instances of revenue authorities treating IT-enabled services, including BPOs and KPOs, as ‘intermediary services’, Nasscom Senior Director and Public Policy Head

AION Capital acquires BPO firm Interglobe Technologies

AION Capital, a joint venture between ICICI Venture and Apollo Global Management has acquired back-end services unit of Indigo airline, Interglobe Technologies (IGT), for an undisclosed amount. AION Capital has a committed capital of USD 825 million, according to a statement. Its website says its objective is to invest in stressed, distressed and special credit

AAR on back-office services has led to panic in IT, ITes industry: Nasscom

A recent advance ruling by tax authorities, making back-office services provided by a company to global firms taxable under the goods and services tax (GST), has created a certain unwarranted panic in information technology (IT) and business process outsourcing industry, said a senior NASSCOM official. The Authority of Advance rulings (AAR) ruled last month that

Indian tech CEO held in US for gaming H1-B process to help 200 foreigners

An Indian citizen, who was the CEO of two information technology companies in the US, has been arrested in connection with a multi-year visa-fraud scheme involving forged and fraudulent documents to get visas such as H1B for over 200 foreign workers. Pradyumna Kumar Samal, 49, was taken into custody as he arrived from an international

Apple, JP Morgan, others fear ‘harm’ from Donald Trump’s H-1B visa policy

Dozens of top US business leaders including Apple Inc.’s Tim Cook, JPMorgan Chase & Co.’s Jamie Dimon and Pepsico Inc.’s Indra Nooyi signed a letter expressing “serious concerns” about the Trump administration’s immigration policy changes and their potential to undermine economic growth. The letter focused on recent changes in the area of high-skilled immigration. The

Don’t allow H-1B holder to replace an American: Top US immigration official

US Citizenship and Immigration Services (USCIS) director L Francis Cissna has said at an event that he would be really glad if the US Congress passes a provision prohibiting American workers being replaced by H-1B visa holders, The Times of India (ToI) reported. Cissna made these remarks at an event called ‘Immigration Newsmaker’ in Washington,

H-4 visa on hold till rulemaking process is complete: US immigration

No decision about H-4 visas is final until the rulemaking process is completed, a senior US official has said, days after over 100 lawmakers urged the Trump administration to continue granting work authorisation to certain dependent spouses of non-immigrant workers holding H-1B visas, the most sought-after among Indian IT professionals. The Trump administration is planning

BPO firm [24]7.ai says it was breached; Sears and Delta Airlines affected

Business process outsourcing company [24]7.ai said it had discovered a hack that potentially affected online customer payment information of a small number of its clients. Customers such as Sears and Delta Airlines announced that their data had been affected in the hack. “The incident began on Sept. 26, and was discovered and contained on Oct.