BPO articles

Tata Consultancy Services sets up Business Process Service Centre in Patna

Under India BPO Promotion Scheme Tata Consultancy Services has set up a Business Process Service centre in Patna under the India BPO Promotion Scheme, envisaged under Digital India Programme to leverage IT Industry’s growth to create new opportunities for India’s talent and drive inclusive growth. The TCS Centre in Patna is one of the three

HCL to acquire US-based mortgage BPO provider for $30 mn

India’s fourth largest software services firm HCL Technologies today said it will acquire US- based Urban Fulfillment Services (UFS) for up to $30 million (over Rs 193 crore) in cash. UFS is a provider of mortgage business process and fulfilment services. Founded in 2002, the company has over 350 highly skilled professionals. It has three

With US visa curbs, Indian techies may lose jobs, says Assocham

With the US tightening the norms for H-1B visas under the President Donald Trump’s ‘Buy American, Hire American’ campaign, the Indian IT companies are bound to face disruptions by way of higher costs and even some laying off work force back home, and the rising rupee is aggravating the situation further for the technology export

Possible changes in H-1B visa regime non-discriminatory; TCS unshaken: CEO

Unfazed by the possible changes to the H1-B visa regime, CEO of India’s IT major TCS Rajesh Gopinathan has said the current discourse on the issue in the US is driven by emotions rather than economy and the best way to tackle it is through greater engagement. Gopinathan favoured a policy of engagement with various

Have to live with visa issue, local-global talent mix must: Infosys

Infosys today said the visa issue in the US is something that the Indian technology industry will have to “live with” and pushed for adopting a healthy mix of local and global hiring to tide over such challenges. “I think that the role of visas in our industry has become too strong in the last

H-1B work visas has boosted overall welfare of Americans, finds study

H-1B work visas – the most sought after by Indian IT professionals – had a “positive effect” on innovation and increased the overall welfare of Americans, a new study has found, amidst uncertainty over the regulations of such visas by the Trump administration. The H-1B visa allows US companies to temporarily employ foreign workers in

H-1B visa: Nasscom spent record Rs 2.8 cr to lobby US govt in 2016

National Association of Software and Services Companies (Nasscom), India’s IT services trade group, spent $440,000, or about Rs 2.8 crore, in 2016 to lobby with the US Congress, making it the highest spending in the decade and a half period during which the body began pushing its case for a more liberalised visa regime for

Essar sells BPO company Aegis for $275-300 million

Ruias-led Essar Group today announced sale of its BPO company Aegis Ltd to Singapore-based private equity fund manager Capital Square Partners for an estimated $275 to 300 million. The sale marks Essar’s complete exit from BPO business. Essar had in July 2014 sold Aegis USA Inc, an outsourcing and technology company with operations in the

Indian IT firms generating, not stealing, jobs in US, says Sushma Swaraj

The Indian information technology (IT) companies operating in the US are generating jobs and not stealing jobs of the Americans, External Affairs Minister Sushma Swaraj said on Thursday. “We are not just talking with the US authorities (on H1B visas), we are talking with logic and concrete statistics,” Swaraj told the Rajya Sabha during the

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